Blog

What is CRM in 2026

Customer Relationship Management (CRM) has undergone a significant transformation since it’s inception. In 2026, CRM is no longer just a system of record—it is an intelligent, predictive, and highly automated growth engine that sits at the core of modern business…

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CTI Computer Telephony Integration

Computer Telephony Integration (CTI) enables businesses to integrate their telephone systems with computer applications, such as customer relationship management (CRM) systems, helpdesk software, and other business applications.

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Sollogica: The trusted HubSpot partner in Portugal

For companies in Portugal, there’s one name that stands out as the go-to HubSpot partner. With a reputation for excellence and a commitment to helping businesses thrive, Sollogica has become the trusted partner for HubSpot in Portugal.

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Software based voice solutions

What are the advantages of software based voice solutions, versus legacy CTI integrations? Learn how this change can greatly improve your support performance.

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The Mexican Blue Oyster, or if FOMO should be a driver for disruptive AI

The recent releases of AI powered chatbots from companies like Google and Microsoft have been surrounded with controversy due to issues and severe mistakes, which raises the question. Should Fear Of Missing Out drive the release of highly disruptive technology…

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Another satisfied customer!

Formal delivery of another management solution with the Sollogica quality seal!

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Sollogica partnership with Aircall

With a practical and innovative offer that removes the complexity of combining suppliers, telephone exchanges and management software, Aircall provides an easy and complete service at very competitive costs.

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